Welcome
Welcome to your villa. Here you can find all the useful information for your stay: Wi-Fi, appliances, pool, house rules, check-out and contacts.
Quick Info
Wi-Fi Name:
Villa Iseo
Password:
sge2018villa01
Check-out Time: From 00:00 to 10:00 am.
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Wi-Fi
Name:
Villa Iseo
Password:
sge2018villa01
Notes:
WiFi 300mbps
A/C Instructions
You will find the air conditioning remote controls in the following locations:
- One remote in the upstairs bedroom
- One remote in the living room, placed on the coffee table
How to use the A/C:
- Press the ON/OFF button to start or stop the unit.
- Use the temperature buttons to adjust the temperature (please do not set it below 20°C).
Important notes:
- Please do not leave the A/C running while windows or doors are open.
- Always turn off the A/C when leaving the house.
- Do not set the temperature below 20°C to avoid excessive energy use and to ensure proper functioning.
If you need any assistance, please feel free to contact us.
Dishwasher
The dishwasher is easy to use and helps keep your dishes clean during your stay. Please follow the steps below:
How to use the dishwasher:
- Open the dishwasher and load the dishes, ensuring they are not blocking the spray arms.
- Add dishwasher detergent / tablets in the detergent compartment. Do not use regular dish soap.
- Make sure the rinse aid compartment is filled if needed.
- Select the desired washing program (Eco or Normal wash is recommended for daily use).
- Close the door and press the Start button to begin the cycle.
Important notes:
- Please rinse off excess food from plates before loading them.
- Do not place wooden items, sharp knives, or non-dishwasher-safe items inside.
- Avoid overloading the dishwasher to ensure proper cleaning.
- Open the door after the cycle to help with drying and avoid humidity.
If you have any issues or questions, please feel free to contact us.
Washing Machine
The washing machine is located in the laundry area and is easy to use. Please follow the steps below:
How to use the washing machine:
- Open the door and place your clothes inside, without overloading the drum.
- Add detergent and, if needed, fabric softener in the appropriate compartments.
- Select the desired washing program by turning the main dial.
- Choose temperature and spin speed if required.
- Press the Start/Pause button to begin the cycle.
Important notes:
- Please do not overload the washing machine.
- Avoid washing shoes or very bulky items that may damage the drum.
- Remove clothes promptly once the cycle is finished to avoid odors.
- If you are unsure which program to use, we recommend a 30°C–40°C normal wash for most clothing.
If you need any assistance, please feel free to contact us.
Oven & Hob
Oven:
- Turn the main dial to select the desired cooking mode (Bake, Grill, Fan, etc.).
- Use the temperature dial to set the desired temperature.
- Wait for the oven to preheat if required — the indicator light will show when it is ready.
- After cooking, turn all dials back to the OFF position.
Electric Hob (Ceramic):
- Place your pot or pan on the desired cooking zone.
- Turn the corresponding control knob to select the heat level (1 = low, 9 = high).
- The hob will heat up gradually — this is normal for ceramic hobs.
- When finished cooking, turn the knob back to the OFF position.
Important notes:
- The surface may remain hot for several minutes after cooking. The residual heat indicator will show when the zone is still hot.
- Use only flat-bottomed cookware for best heat transfer.
- Avoid sliding pots and pans to prevent scratches on the glass surface.
- Do not place plastic, paper, or flammable items on the hob at any time.
- Always turn off the hob after use.
If you need assistance or if something doesn’t work as expected, please feel free to contact us.
Pool & Heating
Pool Hours:
From 10:00am till 05:00pm
Heating:
on request €15/per day (request for the entire holiday)
Safety Rules:
- The pool has a maximum depth of 1.60 m.
- No diving at any time.
- Always supervise children when they are in or near the pool.
- No running or jumping around the pool area.
- Do not use glass containers near the pool.
- Enter the water carefully and avoid rough play.
- For your safety, use the pool only during daylight hours.
House Rules
- No parties or events are allowed on the property.
- No smoking inside the house. Smoking is permitted only outdoors.
- Quiet hours: 22:00 – 09:00.
- Registered guests only: no unregistered visitors are allowed on the property.
Safety Rules
- Please make sure to lock all doors and windows when leaving the house.
- Do not leave electrical appliances unattended while switched on (oven, hob, iron, etc.).
- Do not leave candles or other open flames unattended.
- Keep the hob area clear of paper, plastic, or flammable items.
- If using the BBQ (if available), keep it away from walls and furniture and never leave it unattended.
- Children must be supervised at all times, especially around the pool and outdoor areas.
- No running or diving in the pool area.
- In case of emergency, please contact local emergency services: 112.
- A first aid kit is available in the property (location: please check the guide or ask us).
- Please report any safety issue or damage immediately.
If you have any questions or need assistance, feel free to contact us at any time.
Check-out
Check-out Time:
From 00:00 to 10:00 am.
Check-out Instructions
- Turn off all A/C units.
- Dispose of all rubbish.
- Close all windows and lock the door.
- Please let us know your check-out time and our staff will come to collect the keys.