Privacy Policy

Privacy Policy

Last updated: 01/06/2025

Italian Luxury Holiday House, with registered address at Avenida el Verol 7, 34 – 35580 Playa Blanca, Lanzarote, Spain, email: info@italianluxuryhh.com (hereinafter the “Data Controller”), is committed to protecting the privacy of users, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Spanish data protection legislation.

1. Data Controller

Angelo Bettoli, NIE: Y6065800R
Registered address: Avenida el Verol 7, 34 – 35580 Playa Blanca, Lanzarote, Spain
Email: info@italianluxuryhh.com

2. Types of Data Collected

  • Identification and contact details (name, surname, email, phone)
  • Payment data (required for booking)
  • Stay-related data (dates, special requests, preferences)
  • Browsing data (via cookies – see dedicated section)

3. Purposes of Processing

  • Managing bookings and short-term rental contracts
  • Fulfilling legal and fiscal obligations
  • Communication related to the stay (emails, messages, check-in/out)
  • Improving the services offered
  • Sending promotional communications and newsletters, subject to consent

4. Legal Basis for Processing

  • Performance of a contract (Art. 6.1.b GDPR)
  • Legal obligations (Art. 6.1.c GDPR)
  • Explicit consent for promotional purposes (Art. 6.1.a GDPR)
  • Legitimate interest of the Controller to improve services (Art. 6.1.f GDPR)

5. Data Retention

  • For the time necessary to perform the contract
  • For the period required by tax/accounting laws
  • Up to 24 months for marketing purposes (unless consent is withdrawn)

6. Data Disclosure

Data will not be shared publicly, but may be disclosed to:

  • IT service providers, booking systems, email and payment platforms
  • Tax or legal advisors when necessary
  • Public authorities in compliance with legal obligations

7. Data Subject Rights

Users may exercise the following rights at any time:

  • Right of access, rectification, deletion
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent (without affecting prior lawful processing)

To exercise your rights: info@italianluxuryhh.com

8. Cookies and Navigation Data

For more information on the use of cookies and similar technologies, see our Cookie Policy.

9. Complaints

You can file a complaint with the relevant supervisory authority: Spanish Data Protection Agency (Agencia Española de Protección de Datos) – www.aepd.es